Three vehicle registrations renewed and it took less than 20 minutes.
No line. No waiting.
But only because I went to the DMV’s website to reserve my spot in line clicking on it at 7:30 a.m. After entering my cell phone number, I immediately received a text saying my wait time was 4 minutes (by 8 a.m. the wait time was 312 minutes or 5 hours and 12 minutes). I live about 5 minutes away from the DMV (depending on the traffic). When I arrived the parking lot was filled, a line of probably 100-plus people stretched out the door and a police officer was at the door to keep order and allow people who had called ahead to go inside.
I walked in, went to the main desk and told the lady my number had been called while I was on the way to the DMV. She asked for the number, looked on the computer and said it soon would be called again. I walked away, found a spot to wait and heard my number being called.
The gal at the window was polite and quick. I asked her if the computer “bugs” had been worked out. She smiled and said, “They’re working on it.”
I tried to get her to elaborate, but she would only smile and keep working.
Then I was done. I was in the DMV less than 10 minutes. The entire process was less than 20.
When I left, the line of people still stretched far out the door and the police officer was still there.
And as I walked out the door and towards my newly registered car I could feel the burning stares coming from the people standing in line.
So the DMV visit I dreaded all weekend, for me at least, turned out to be a delightfully and surprisingly pleasant experience. I’m thinking I should buy a Powerball ticket!
Filed under: Chuck's Feature Columns Tagged: | Chuck Kurtz, Department of Motor Vehicles, DMV, Door, Johnson County KS news, Olathe KS news, Police, Police officer, Queue area, Telephone number, Vehicle registration